Privacy Policy

Effective Date: July 21, 2025

 

PURPOSE

The purpose of this Privacy Policy is to inform users of our website about the personal information we collect, how we use it, who has access to it, the rights of users, and our use of cookies and tracking technologies.

This Privacy Policy is intended to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR), and other applicable privacy laws.

 

GDPR COMPLIANCE

For users located in the European Union and the United Kingdom, we comply with the General Data Protection Regulation (GDPR).

Origin North Integrated Solutions Inc. is not required to appoint a Data Protection Officer under Article 37 of the GDPR.

 

CONSENT

By using our website, users agree to the conditions outlined in this Privacy Policy.

Users may withdraw their consent at any time by contacting:

privacy@origin-north.ai

Withdrawal of consent may affect our ability to provide certain services or respond to requests.

 

LEGAL BASIS FOR PROCESSING

Under Article 6 of the GDPR, we rely on one or more of the following legal bases for processing personal information:

1. User consent

2. Legitimate business interests, including improving our services and communications

3. Contract performance

4. Compliance with legal obligations

Where personal information is required to provide services, failure to provide such information may limit our ability to respond to requests or deliver services.

 

PERSONAL INFORMATION WE COLLECT

Information Collected Automatically

When users visit our website, we may automatically collect:

• IP address

• General geographic location

• Browser type and version

• Device information

• Operating system

• Referring website information

• Pages visited

• Time spent on pages

• Links clicked

Information Provided by Users

We may collect information voluntarily provided by users, including:

• First and last name

• Email address

• Phone number

• Company name

• Mailing address (if provided)

• Information submitted through forms, inquiries, meeting requests, or communications

Information may be collected through:

• Contact forms

• Meeting scheduling tools

• Newsletter subscriptions

• Email communications

• Website inquiries

 

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Respond to inquiries and requests

• Schedule meetings and consultations

• Deliver services

• Manage client relationships

• Improve website performance and user experience

• Analyze website traffic and usage patterns

• Communicate updates, insights, event invitations, and relevant service information

• Meet legal and regulatory obligations

Users may unsubscribe from marketing communications at any time.

 

WHO WE SHARE PERSONAL INFORMATION WITH

We may share personal information with:

Employees

Authorized employees who require access to perform their responsibilities.

Trusted Service Providers

Trusted third-party providers that support our operations, including:

• Google Analytics

• Microsoft 365

• Calendly or other meeting scheduling platforms

• Website hosting providers

• Customer relationship management (CRM) platforms

• Other technology service providers necessary to operate our business

Third parties receive only the information necessary to perform their services.

We do not sell personal information.

 

OTHER DISCLOSURES

We may disclose personal information:

• When required by law

• To comply with legal proceedings

• To protect our legal rights

• To prevent fraud or security threats

• In connection with a merger, acquisition, or sale of assets

 

INTERNATIONAL DATA TRANSFERS

Personal information may be processed or stored outside of your country of residence, including Canada, the United States, or other jurisdictions where our service providers operate.

Where information is transferred internationally, we take reasonable measures to ensure appropriate safeguards are in place to protect personal information.

 

RETENTION OF DATA

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal, contractual, or regulatory requirements.

When personal information is no longer required, it is securely deleted, anonymized, or destroyed.

 

HOW WE PROTECT YOUR DATA

We implement appropriate technical and organizational safeguards, including:

• Secure hosting environments

• HTTPS encryption

• Role-based access controls

• Need-to-know access restrictions

• Security monitoring and updates

• Data backup procedures

• Breach response protocols

While we take reasonable precautions to protect personal information, no method of transmission or storage can be guaranteed to be completely secure.

 

YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information

• Restrict processing of personal information

• Object to certain processing activities

• Withdraw consent

• Request data portability where applicable

To exercise any of these rights, contact:

privacy@origin-north.ai

 

PRIVACY REQUESTS

Individuals may request access to, correction of, or deletion of their personal information by contacting us.

We will respond within a reasonable timeframe and in accordance with applicable privacy legislation.

 

CHILDREN

We do not knowingly collect personal information from children under the age of 16.

If we become aware that personal information has been collected from a child under 16, we will promptly delete the information.

Parents or guardians who believe their child has provided personal information may contact us at:

privacy@origin-north.ai

 

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to improve website functionality and user experience.

Functional Cookies

Functional cookies help remember user preferences and improve usability.

Analytical Cookies

Analytical cookies help us understand website traffic and improve content, performance, and design.

We do not currently use targeted advertising or third-party advertising cookies.

Users may disable cookies through their browser settings. Disabling cookies may affect website functionality.

 

MODIFICATIONS

We may update this Privacy Policy periodically.

When updates are made, the effective date will be revised accordingly.

Where required by law, we will notify users of material changes.

 

COMPLAINTS

If you have questions or concerns regarding this Privacy Policy or our handling of personal information, please contact us first. If your concerns remain unresolved, you may file a complaint with the Office of the Privacy Commissioner of Canada.

Office of the Privacy Commissioner of Canada:

https://www.priv.gc.ca

 

CONTACT INFORMATION

Privacy Officer

Origin North Integrated Solutions Inc.

Email: privacy@origin-north.ai

Telephone: 1-888-854-7865

Address: 125 Commerce Valley Drive West, Suite 802, Markham, Ontario L3T 7W4, Canada